Cannabis Retail Associate MI
2 weeks ago
Position Overview:
As a Cannabis Retail Associate, you will be the first point of contact for patients, providing them with a welcoming atmosphere and assisting them in understanding their needs. Your role will involve educating patients about the effects, benefits, and pricing of various cannabis products.
Key Responsibilities:
- Deliver outstanding customer service to patients and guests.
- Show empathy and understanding towards patients' needs.
- Ensure a high standard of service through comprehensive product knowledge.
- Process patient orders efficiently and accurately.
- Adhere to company policies and state regulations.
- Assist patients with product inquiries and concerns.
- Maintain a clean and organized workspace throughout your shift.
- Document patient interactions and feedback appropriately.
- Stay informed about product availability and industry trends.
Customer Interaction:
- Greet patients warmly, both in person and over the phone.
- Build and maintain relationships with patients to enhance their experience.
Financial Transactions:
- Accurately handle payments and issue receipts.
- Ensure compliance with cash handling procedures.
Product Expertise:
- Educate patients on a diverse range of cannabis products, including flowers, edibles, and concentrates.
- Stay updated on new products and changes in regulations to provide informed recommendations.
Safety and Compliance:
- Verify patient identification and documentation.
- Maintain a safe and professional environment for both staff and patients.
Qualifications:
- Must be at least 21 years old and pass a background check.
- High School Diploma or GED required.
- Previous experience in retail or cannabis sales is preferred.
- Familiarity with inventory management is a plus.
- Proficient in MS Office and POS systems.
Skills Required:
- Reliability and a strong work ethic.
- Ability to work independently and collaboratively.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Flexibility to adapt to changes in the industry.
Job Type:
Full-time
Salary: $15.00 per hour
Benefits: Employee discounts, paid time off
Shift Availability: Various shifts including day, evening, and night shifts.
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