Sales Associate

3 weeks ago


White Sulphur Springs, West Virginia, United States The Greenbrier Hotel Full time

Job Title: Sales Associate

Job Summary:

The Greenbrier Hotel is seeking a highly motivated and customer-focused Sales Associate to join our retail team. As a Sales Associate, you will be responsible for providing exceptional guest service, meeting sales goals, and maintaining a professional attitude in a fast-paced environment.

Key Responsibilities:

  • Provide excellent guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Meet or exceed sales goals, suggesting items to guests and explaining the features and benefits of merchandise.
  • Maintain a professional attitude, being friendly, positive, and enthusiastic in all interactions with guests and team members.
  • Work effectively as part of a team, communicating with colleagues and management to achieve sales goals and maintain a well-stocked and attractively merchandised shop.
  • Operate a Point of Sale system, handle cash, room charges, and credit cards, and maintain good housekeeping standards in the shop and storage area.
  • Adapt to change, performing other duties as needed, and work flexible hours, including weekends and holidays.

Requirements:

  • At least 6-12 months sales experience required.
  • High School Diploma or equivalent.
  • Ability to read, write, and follow instructions.
  • Ability to effectively communicate with guests, team members, and management.
  • Ability to use and understand The Greenbrier Point of Sale Retail system.
  • Basic computer skills and math functions.
  • Ability to stand for 8 hours, move constantly, and lift at least 30 pounds.

Working Conditions:

The Greenbrier Hotel is a fast-paced and dynamic work environment. As a Sales Associate, you will be required to work in a shop setting, standing for 8 hours, moving constantly, and lifting at least 30 pounds. You will also be required to work flexible hours, including weekends and holidays.

What We Offer:

The Greenbrier Hotel offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional guest service, we encourage you to apply for this exciting opportunity.


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