Imaging Administrative Assistant

4 days ago

Greensburg, Pennsylvania, United States Excela Health Full time
Job Summary

The Imaging Administrative Assistant plays a vital role in the Imaging Department, providing administrative support to ensure seamless operations. This position is responsible for facilitating office workflow, greeting and assisting customers, and performing various clerical duties.

Key Responsibilities
  • Greet and assist all customers, providing direction when needed.
  • Answer the telephone using proper telephone etiquette.
  • Assist with distribution of patient preps and screenings.
  • Place courtesy calls to patients when needed.
  • Prepare all correspondence for physician offices and other institutions.
  • Prepare and obtain necessary release forms.
  • Burn DVD's/Send images electronically when applicable.
  • Fax/m ail reports when appropriate.
  • Assist physicians and other staff with HIS/RIS/PACS systems.
  • Communicate STAT results to physician offices following department guidelines.
  • Facilitate internal communication with various departments.
  • Deliver and retrieve requests from technologist/radiologist office/reading room/work area.
  • Deliver imaging department mail.
  • Direct phone calls to appropriate location.
  • Maintain workstation in optimum condition.
  • Assure adequate office supplies are maintained.
  • Report any necessary malfunctions to supervisor.
  • Implement downtime procedures when necessary.
  • Assist in rescheduling of patients during equipment downtime.
  • Initiate established downtime procedures during HIS/RIS and PACS downtime.
  • Assist in patient care functions.
  • Escort patients to and from x-ray/scan rooms.
  • Assist technologist in moving patient to and from various modalities/offices.
  • Tend to patient and family comfort needs.
  • Obtain medical history related to the testing being performed.
  • Complete studies in RIS when needed.
  • Assist in the preparation of exam/sub waiting room.
  • Stock linen when needed.
  • Attend department meetings or reviews meeting minutes.
  • Other duties as assigned.
Requirements
  • High School Diploma, GED, or higher level of education.
  • Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
  • Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
  • Knowledge of basic Office Equipment such as copier, fax machine, etc.
  • Basic working knowledge of computers and office equipment.
Preferred Qualifications
  • Previous experience in healthcare setting.
Clearances
  • Act 33 Clearance.
  • Act 34-PA Criminal Record Check from the PA State Police system.
  • Act 73- FBI Clearance.
Work Environment

This position requires working in a fast-paced environment with frequent interruptions. The Imaging Administrative Assistant must be able to multitask, prioritize tasks, and maintain a high level of accuracy and attention to detail.

Equal Opportunity Employer

Excela Health is an Equal Opportunity Employer. We prohibit discrimination of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law.

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