Customer Service Coordinator
2 days ago
About the Job:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of U-Haul's exceptional service, providing assistance to customers and ensuring they receive the help they need on their journeys.
Duties and Responsibilities:
* Assist customers with U-Haul products and services
* Use U-Scan technology to manage rentals and inventory
* Move and hook up U-Haul trucks and trailers
* Clean and inspect equipment on the lot
* Answer questions and educate customers about products and services
* Prepare rental invoices and accept equipment returned from rental
Requirements:
* Valid driver's license and good driving record
* High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear.
Physical Demands:
The work requires physical exertion, including long periods of remaining stationary and moving equipment weighing at least 50 pounds.
What We Offer:
* Career stability
* Opportunities for advancement
* Mindset App Reimbursement
* Gym Reimbursement Program
* Health insurance and prescription plans
* Paid holidays, vacation, and sick days
* Life insurance
* MetLaw Legal program
* MetLife auto and home insurance
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
* 401(k) Savings Plan
* Employee Stock Ownership Plan (ESOP)
* 24-hour physician available for kids
* Dental and Vision Plans
* Business travel insurance
* You Matter EAP
* LifeLock Identity Theft Protection
* Critical Illness/Group Accident Insurance
* Dave Ramsey's SmartDollar Program
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