Customer Service Ambassador
4 weeks ago
Waste Pro Job Description
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Waste Pro. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and residential customers.
Key Responsibilities
- Answer incoming calls and respond to customer inquiries in a timely and professional manner.
- Assist existing customers in resolving issues and provide service quotes for new customers.
- Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information.
- Provide customer retention by offering alternatives to cancellation requests and providing high-level customer service.
Requirements
To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
About Waste Pro
Waste Pro is a leading waste management company that provides services to commercial and residential customers across the country.
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