Customer Service Ambassador

4 weeks ago


Panama City Beach, Florida, United States Waste Pro Full time

Waste Pro Job Description

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Waste Pro. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and residential customers.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Assist existing customers in resolving issues and provide service quotes for new customers.
  • Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information.
  • Provide customer retention by offering alternatives to cancellation requests and providing high-level customer service.

Requirements

To be successful in this role, you must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

About Waste Pro

Waste Pro is a leading waste management company that provides services to commercial and residential customers across the country.



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