Technical Account Manager
3 days ago
Main Responsibilities:
- Proactively identify and pursue new business opportunities to grow the client portfolio.
- Handle inquiries and requests from customers and address their needs.
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
- Meet regularly with other team members to discuss progress and find new ways to improve business.
- Generate progress reports for clients and senior leaders within the organization.
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
Requirements:
- 3+ years of experience in the Staffing and IT Services sector, with expertise in IT Staffing, Managed Services, and Statements of Work (SOW).
- More than 5 years of experience in supporting Technical Staffing opportunities, demonstrating technological proficiency.
- At least 3 years of sales experience, particularly in nurturing existing client relationships.
- A minimum of 5 years in business development, focusing on acquiring new clients and expanding the portfolio.
- Demonstrated ability to manage customer relationships and deliver outstanding customer service.
- 3+ years of participation in local customer and networking events.
- Skilled in using CRM tools and Microsoft Office.
- Experience in selling across various industries.
- Willingness to travel for client meetings.
The estimated salary for this role is $100,000 - $150,000 per year, depending on experience.
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