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Sales Coordinator

2 months ago

Coralville, Iowa, United States Hotel Equities Full time
Job Title: Sales Coordinator

Hotel Equities, a leading hotel development and hospitality management company, is seeking a highly skilled Sales Coordinator to join our team at the Homewood Suites by Hilton in Coralville, Iowa.

Job Purpose:

The Sales Coordinator will assist sales managers and front desk staff in achieving customer satisfaction by performing administrative duties related to guest and hotel communications.

Key Responsibilities:
  • Assist sales managers in executing contracts, proposals, and correspondence
  • Support sales efforts in soliciting new business and selling guestrooms, meeting space
  • Conduct site tours and provide assistance to the sales team as needed
  • Oversee and create social networking sites and prepare direct mail projects, sales packets, and collateral
  • Provide assistance to the Director and/or Manager of Sales and Marketing
  • Effectively communicate and coordinate guest requests with other departments
  • Answer and respond to incoming telephone calls and oversee office equipment maintenance
  • Manage meeting room reservations and coordinate details with other departments
  • Coordinate the delivery of requested equipment and/or food for meeting rooms and special events
  • Perform other duties as assigned
Requirements:
  • High School diploma or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Available to meet guests and assist with welcome/check-in, including weekends
  • Basic administrative knowledge, including business letters and telephone etiquette
  • Excellent communication and customer service skills
  • Self-motivated and able to work with minimal supervision
Benefits:
  • Team-driven and values-based culture
  • Medical, dental, and vision benefits
  • Vacation and holiday pay
  • Same-day pay available
  • Employee assistance program
  • Career growth opportunities and manager training program
  • Reduced room rates throughout the portfolio
  • Third-party perks, including movie tickets and attractions
  • 401(k) and employee discount