Customer Service Representative Opportunities

18 hours ago


Columbia, Missouri, United States Veterans United Home Loans Full time
About Veterans United Home Loans

We're a leading provider of VA-backed home loans, committed to helping veterans achieve their dream of homeownership. Our mission is to provide exceptional service and support to our customers, while fostering a culture of innovation, integrity, and teamwork.


Job Summary

We're seeking a highly motivated and customer-focused Part-Time Customer Service Representative to join our team. As a key member of our Customer Service Center, you will play a vital role in delivering exceptional customer experiences, responding to inbound calls, and guiding callers to the solutions they need.


Key Responsibilities
  • Respond to inbound calls and direct to correct departments
  • Have a basic understanding of the loan process or ability to learn
  • Answer basic questions about VA loan while providing great customer service
  • Be able to multi-task between sending emails or instant messages to help solve issues

Requirements
  • Ability to learn and thrive in a fast-paced environment
  • Great phone skills
  • Great work ethic and a desire to succeed

Benefits
  • $15-$18 per hour (estimated salary)
  • Flexible part-time schedule with opportunities for advancement
  • A dynamic and supportive work environment


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