Customer Service Representative Opportunities
18 hours ago
We're a leading provider of VA-backed home loans, committed to helping veterans achieve their dream of homeownership. Our mission is to provide exceptional service and support to our customers, while fostering a culture of innovation, integrity, and teamwork.
Job Summary
We're seeking a highly motivated and customer-focused Part-Time Customer Service Representative to join our team. As a key member of our Customer Service Center, you will play a vital role in delivering exceptional customer experiences, responding to inbound calls, and guiding callers to the solutions they need.
Key Responsibilities
- Respond to inbound calls and direct to correct departments
- Have a basic understanding of the loan process or ability to learn
- Answer basic questions about VA loan while providing great customer service
- Be able to multi-task between sending emails or instant messages to help solve issues
Requirements
- Ability to learn and thrive in a fast-paced environment
- Great phone skills
- Great work ethic and a desire to succeed
Benefits
- $15-$18 per hour (estimated salary)
- Flexible part-time schedule with opportunities for advancement
- A dynamic and supportive work environment
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