Customer Service Sales Associate II

1 week ago


Freeport, Illinois, United States CubeSmart Full time

Retail Sales Associate II (Full-Time)

Location: Freeport, Illinois

Department: Customer Service/Retail

Job ID: 14195

Job Overview

At CubeSmart, we believe that our culture is what sets us apart. When we say it’s what’s inside that counts, we mean you are valued.

Key Responsibilities

  • Engage with customers to comprehend their specific needs.
  • Become proficient in self-storage solutions by managing rentals and overseeing the leasing process, which includes offering insurance and handling collection communications.
  • Take charge of the retail operations at your location, including processing bank deposits.
  • Participate in daily operational tasks such as maintaining property cleanliness, conducting lock inspections, showcasing units to prospective clients, and performing routine store inspections.
  • Utilize our Point of Sale (POS) system for payment processing, customer account management, and inventory control.
  • Handle invoicing and report management.
  • Maintain an adequate supply inventory.
  • Oversee the legal procedures for auctions.
  • Address customer complaints and coordinate repairs.
  • Perform additional duties as assigned.

Why You’ll Enjoy Working Here

  • You will make a meaningful impact.
  • You will be part of a supportive team.
  • You will have opportunities for personal and professional growth.

Qualifications

To excel in this role, you should possess:

  • A friendly and enthusiastic demeanor with a genuine desire to assist others.
  • Prior experience in retail or customer service is essential.
  • A basic understanding of financial report interpretation and expense management.
  • Fundamental computer skills.

Additional Information

Applicants must be available to work on Saturdays and possess a valid driver’s license with insurance, along with reliable transportation for work-related duties.

While performing the responsibilities of this position, you may frequently need to stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder. Occasionally, you may be required to lift and/or move items weighing up to 50 pounds.

Note: We encourage individuals with experience in roles such as Sales Associate, Customer Service Representative, Retail Associate, Cashier, Store Associate, Keyholder, and similar positions to apply.

We are an Equal Opportunity Employer, committed to diversity and inclusion.



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