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Department Manager

2 months ago

Freeport, Illinois, United States Goodwillni Full time
Department Manager - Key Responsibilities

Goodwillni is seeking a dedicated and experienced Department Manager to oversee the daily operations of a specialized department.

Key Performance Indicators
  • Act as an expert in their designated area, taking ownership of merchandising, production results, quality control, and overall operation of the area.
  • Support goals for financial results, including sales growth and increased average sales.
  • Complete required reporting and support the inventory process.
  • Understand all store functions, including sales, donations, textiles, and wares.
  • Operate as manager on duty and act as a leader in safety through following procedures.
  • Train and provide day-to-day assistance to associates and provide feedback to the Store Manager.
  • Help manage the overall flow and inventory of donated, new, and seasonal goods.
  • Merchandise the store effectively through displays, timely features, and end caps.
  • Promote exceptional internal and external customer service through effective communication.
  • Maintain a responsive and respectful demeanor with others within the organization.
  • Demonstrate a regard for Goodwillni assets and live Goodwillni values.
Qualifications
  • A High School degree (or its equivalent), but an Associate's or higher is preferred.
  • A minimum of 3 years of retail or other relevant experience.
  • The ability to lift 40 pounds (and occasionally up to 80 pounds).
  • The ability to stand, bend, lift, and reach for long periods of time.
  • Ability to work in a retail and warehouse/backroom setting.
Preferred Qualifications
  • Familiarity with retail concepts, practices, and procedures.
  • The ability to provide oversight to employees (supervisory experience is preferred).
  • The ability to effectively communicate with customers.
  • The ability to set and achieve goals through prioritization and organization of tasks.
  • High ethical practices and exceptional decision-making skills.
  • Ability to follow instructions and work independently.
  • Proficiency in computer skills, including internet operations and Microsoft Word, Excel, and Outlook.
Benefits
  • Health insurance.
  • Vision insurance.
  • Dental insurance.
  • Basic life insurance.
  • 401(k) options (retirement savings).
  • Vacation day accruals.
  • Paid time off.
  • Paid holidays.
  • Tuition reimbursement.