Director of DeNovos Launch Operations

1 month ago


San Francisco, California, United States Curo Pet Care Full time
Job Title: Director of DeNovos Launch Operations

Curo Pet Care is seeking a highly experienced leader to oversee the launch of our new general practice veterinary hospitals throughout the United States. As Director of DeNovos Launch Operations, you will be responsible for ensuring the successful launch of each new location, from construction to daily operations.

Key Responsibilities:
  • Project Management: Develop and implement project plans for each new hospital location, including timelines, budgets, and resource allocation in partnership with Construction and Operations teams.
  • Team Leadership and Management: Lead and foster collaboration amongst interdisciplinary teams involved in the construction, staffing, and operational setup of new locations.
  • Operational Readiness: Oversee the setup of all operational systems and processes, including equipment ordering and installation, IT infrastructure, and supply chain logistics.
  • Hiring and Staffing: Lead the recruitment and hiring process for key support positions at each new location, including veterinary technicians and client service staff.
  • Stakeholder Communication: Act as the primary point of contact for all stakeholders, including Doctor Partners, vendors, Curo staff, and community partners.
  • Quality Assurance: Ensure that all new locations meet the company's standards for quality care and customer service from day one.
Requirements:
  • 8+ years of experience in project or operations management, with a focus on service-oriented site launches, preferably in the veterinary or medical industry.
  • Strong leadership, team management, and communication skills.
  • Deep knowledge of construction, operations, and medical operations.
  • Detail-oriented, proactive, excellent problem-solving skills, and ability to manage multiple projects simultaneously.
What We Offer:
  • Highly competitive salary ($100k to $150k+ based on experience)
  • Bonus structures
  • Potential for equity ownership
  • Health insurance
  • 401k
  • Personal pet care discount
  • Vacation and paid holidays

About Curo Pet Care

www.curopet.com



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