Quality Control Inspector
3 days ago
Quality Control Inspector/Assistant Executive Housekeeper
Department: Room Operations Hotel Name: Charlotte
We are seeking a highly motivated and detail-oriented Quality Control Inspector/Assistant Executive Housekeeper to join our team at Embassy Suites Uptown Charlotte. As a key member of our Room Operations department, you will be responsible for ensuring the highest standards of quality and cleanliness in our guest rooms and public areas.
Responsibilities:
• Conduct daily inspections of guest rooms and public areas to ensure compliance with brand and corporate standards
• Assist in cleaning rooms and public areas, and perform laundry functions as needed
• Establish and implement proper standards and procedures for housekeeping staff
• Enforce established policies and procedures for CMC and the hotel's brand
• Train housekeeping and laundry staff on expectations and standards
• Communicate daily with management, department heads, and employees to ensure proper operating procedures
• Conduct daily inspections of all areas cleaned by the Housekeeping Department
• Monitor and control the budget for housekeeping and laundry supplies
• Ensure proper maintenance of building, furniture, fixtures, and equipment
• Evaluate condition of furniture, fixtures, decor, and make recommendations for rehab projects
• Ensure security for hotel guests, employees, and property assets
• Update safety procedures and ensure compliance with fire and safety issues
Requirements:
• High school diploma or equivalent required; degree in hospitality or related field preferred
• 1-2 years of experience in housekeeping or quality control; experience in a hotel or hospitality setting preferred
• Strong attention to detail and ability to work independently
• Excellent communication and interpersonal skills
• Ability to lift up to 50 pounds and stand for long periods
What We Offer:
• Competitive wages based on experience
• Monthly cash bonuses
• Paid vacation
• Holiday pay
• Medical, dental, vision insurance
• Sick leave
• 401(k) plan
• Free life insurance
• Free short-term disability
• Hilton hotel discounts
Apply online at: [insert link]
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