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Night Auditor
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Night Auditor
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Night Auditor
2 months ago
The Night Auditor is a critical role in our hotel's operations, responsible for ensuring the accuracy and integrity of our financial records. As a Night Auditor, you will be the first point of contact for guests and associates during the overnight shift, providing exceptional customer service and ensuring a smooth transition of duties to the morning team.
Responsibilities- Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and resolving any issues that may arise.
- Auditing and Reporting: Conduct thorough audits of financial transactions, ensuring accuracy and compliance with company policies and procedures.
- Security and Safety: Perform security walks, ensuring the hotel's premises are secure and safe for guests and associates.
- Communication: Maintain effective communication with the morning team, ensuring a seamless transition of duties and providing updates on any issues or concerns.
- Problem-Solving: Utilize strong problem-solving skills to resolve guest issues and concerns in a timely and professional manner.
- Financial Management: Manage cash handling, credit card transactions, and other financial responsibilities, ensuring accuracy and compliance with company policies.
- Team Collaboration: Work collaboratively with the morning team to ensure a smooth transition of duties and provide support as needed.
- Education: High school diploma or equivalent required; college coursework in a related field preferred.
- Experience: At least 1 year of progressive experience in a hotel or related field required.
- Skills: Strong communication and problem-solving skills, ability to work independently and as part of a team, and proficiency in Windows operating systems and company-approved spreadsheets.
As a Night Auditor with Springhill Phoenix, you will enjoy a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.