Night Auditor

3 days ago


Phoenix, Arizona, United States Palette Hotels Full time
Job Title: Night Auditor

At Palette Hotels, we are seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel's front desk during the night shift.

Key Responsibilities:
  • Guest Services: Provide exceptional customer service to our guests, responding to their needs and requests in a timely and professional manner.
  • Room Assignments: Register and assign rooms to guests, ensuring accurate and efficient processing of reservations.
  • Payment Processing: Collect payment from departing guests and maintain accurate records of occupied rooms and guests.
  • Communication: Communicate pertinent guest information to designated departments, ensuring seamless coordination and service delivery.
Requirements:
  • Previous Experience: Previous experience in customer service, front desk service, or related fields is required.
  • Strong Communication Skills: Excellent written and verbal communication skills are essential for success in this role.
  • Organizational Skills: Strong organizational skills are necessary for managing multiple tasks and responsibilities during the night shift.

We offer a competitive salary, outstanding health benefits, extensive training and development programs, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer and is committed to creating and sustaining meaningful hospitality careers for our associates.


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