Night Auditor

2 days ago


Phoenix, Arizona, United States Fairfield Inn & Suites Phoenix Midtown Full time

We are seeking a Night Auditor to join our team at Fairfield Inn & Suites Phoenix Midtown. As a Night Auditor, you will be responsible for providing exceptional service to our guests, reconciling financial records, and processing administrative tasks.

Responsibilities
  • Provide exceptional service to all hotel guests during their stay
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Process additional administrative, bookkeeping, and accounting procedures as required
  • Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Qualifications
  • Excellent customer service and communication skills are required
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
  • Some college is preferred but a high school diploma or equivalent is required
  • Requires a flexible schedule that allows for overnight shift hours
  • Computer proficiency is required; experience with accounting or reservation software is preferred

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