Lead IT Architect for ServiceMax Solutions
2 weeks ago
Work Flexibility: Hybrid
As a Lead IT Architect for ServiceMax Solutions, you will take charge of orchestrating the design, configuration, development, testing, and deployment of Stryker's ServiceMax product offerings. In this capacity, you will collaborate closely with both IT and business stakeholders to guarantee the successful implementation and enhancement of the ServiceMax application. Your role will be pivotal in converting business requirements into cutting-edge technical solutions while promoting effective communication across diverse business units, IT teams, and vendors.
*This position operates in a hybrid model, necessitating 2-3 days per week on-site at our local Stryker offices*
Who we seek:
Effective communicators. Individuals who can clearly interpret information and accurately convey results and recommendations to stakeholders, senior management, and their teams.
Network builders. Professionals who establish connections with other teams and divisions, facilitating cross-functional collaboration.
Detail-oriented process enhancers. Critical thinkers who naturally identify opportunities to refine and optimize workflows, seeking ways to simplify, standardize, and automate processes.
Your responsibilities:
- Leadership and Coordination
- Direct the design and deployment of ServiceMax solutions, ensuring alignment with business needs and architectural standards.
- Stakeholder Engagement
- Work alongside business analysts and stakeholders to gather and analyze requirements, enabling strategic and effective solutions.
- Communication and Collaboration
- Facilitate clear communication between business stakeholders and IT technical teams, fostering strong cross-functional relationships.
- Technical Design and Implementation
- Engage in technical design, prototypes, quality assurance/testing, and delivery of solutions. Identify opportunities for process enhancements and technical efficiencies.
- Documentation and Support
- Define and document interfaces between components and solutions. Create system and technical documentation.
- Team Leadership and Mentorship
- Guide and mentor Solution Analysts, providing oversight and direction.
- Solution Life Cycle Management
- Support and participate in the planning and implementation of the ServiceMax application.
- Bachelor's Degree in Computer Science, Engineering, Information Systems, Business, or a related field required.
- 8+ years of experience in an IT Architecture-related role required.
- 2+ years of experience in deploying ServiceMax solutions preferred.
- Proficiency in driving IT methodologies such as Software Development Lifecycle (SDLC) and Agile and/or Waterfall methodologies required.
- Understanding of service processes or experience in implementing service projects or processes required.
- Familiarity with Lean, ITIL, PPM, PMO standards and processes preferred.
- Experience with global system rollouts and enterprise solution methodologies preferred.
- Salesforce/ServiceMax certification preferred.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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