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Permit Technician I

2 months ago

Richmond Heights, Virginia, United States Henrico County Virginia Full time
Job Summary

This is a challenging and rewarding role that requires strong customer service skills and the ability to work accurately and efficiently in a fast-paced environment. As a Permit Technician I, you will be responsible for processing and issuing various county-issued permits, providing frontline customer service, and performing complex clerical work.

Key Responsibilities
  • Permit Processing and Issuance: Accurately process and issue permits, ensuring compliance with county policies and procedures.
  • Customer Service: Provide exceptional customer service to the public, responding to inquiries and resolving issues in a professional and courteous manner.
  • Administrative Support: Perform complex clerical work, including data entry, record-keeping, and report preparation.
  • Communication: Communicate effectively with coworkers, department staff, and other county personnel to ensure seamless operations.
  • Problem-Solving: Resolve routine questions and issues independently, seeking guidance from supervisors or experienced staff as needed.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Two years of customer service or relevant experience.
  • Strong communication and problem-solving skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
About Henrico County Virginia

Hendrico County Virginia is a dynamic and growing community that values its employees and provides opportunities for professional growth and development. We are committed to delivering exceptional service to our citizens and visitors.