Retail Operations Director

19 hours ago


La Mesa, California, United States Builders FirstSource Full time

Job Title: Retail Operations Director

Summary: We are seeking an experienced retail operations director to oversee daily store operations, providing exceptional customer service and driving sales growth.

About the Role: As a retail operations director, you will assist in managing daily store activities, including quotes, estimates, and purchase orders. You will maintain a high-quality retail floor, provide product knowledge training to sales personnel and customers, and engage in selling company products and services.

Key Responsibilities:

  • Assist in daily operations of specific departments.
  • Maintain retail floor quality, including signage, pricing, and promotional displays.
  • Provide product knowledge training to sales personnel and customers.
  • Engage in selling company products and services.
  • Handle customer complaints and forward complex issues.
  • Prepare purchase orders and reports on sales, inventory, and schedules.

Requirements:

  • High school diploma or equivalent.
  • Five years retail or sales experience.

Work Environment: Standing, walking, and lifting objects up to 25 pounds. Occasional use of hand tools and equipment.

Salary: $60,000 - $80,000 per year.



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