Customer Service Representative

5 days ago


Leesburg, Florida, United States City of Leesburg, FL Full time
Job Title: Customer Service Specialist

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.

Key Responsibilities:
  • Provide customer service via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Process utility service requests and maintain accurate records
  • Collect and analyze data to identify trends and areas for improvement
  • Collaborate with internal teams to ensure seamless service delivery
Requirements:
  • High school diploma or equivalent required
  • 2+ years of customer service experience in a public or business administration setting
  • Proficient in Microsoft Office applications and data entry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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