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Medical Patient Services Representative

4 weeks ago

Auburn, California, United States Chapa-De Full time
Job Summary:

Chapa-De Indian Health is seeking a Medical Patient Services Representative to join our dynamic team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.

Key Responsibilities:

Accurately schedule patients according to clinician and clinic hours
Monitor no-shows/cancellations for available slots where same day appointments can be scheduled
Remove cancelled appointments and confirm next day appointments
Collect co-pays or other previous balance due
Copy and scan acceptable form of ID, required third party information, i.e., Medi-Cal, Medicare, and private insurance cards
Direct patients to eligibility personal as needed

Requirements:

High School diploma or equivalent
Average proficiency using a computer to accomplish work
Minimum one year medical office experience
Knowledge of Medi-Cal, insurance and other resources
Spanish speaking preferred

About Us:

Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low-income individuals living in our communities by providing convenient access to high-quality, compassionate care.

Benefits:

Employee annual raises when meeting or exceeding job expectations
Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents
17 days PTO per year
11 Paid Holidays
Retirement Plan with 6% match
Fantastic work/life balance
Opportunities for career advancement