Patient Access Representative

3 weeks ago


Springfield, United States PeaceHealth Full time
Job Summary

We are seeking a skilled Patient Access Representative - Clinical Float Pool to join our team at PeaceHealth. This is a full-time, 1.00 FTE, variable position that requires excellent communication and organizational skills.

Key Responsibilities
  • Assist in coordinating activities between scheduling, insurance verification, and pre-certification.
  • Act as a clinical liaison with physician practices, interacting with pre-visit services.
  • Pre-register/register patients with accurate demographic and financial data.
  • Collect patient balances, co-payments, co-insurance, or other payment types.
  • Verify coverage and ensure all insurance requirements are met, as well as obtaining prior authorization and/or referrals as appropriate prior to patient arrival.
  • Respond to customer inquiries.
  • Assist with departmental coverage as needed.
  • Manage daily appointment schedules, which may include reminder calls and calling all referrals.
  • Transport patients using escort or wheeled transport equipment.
Requirements
  • High School Diploma preferred or equivalent.
  • Minimum of 1 year of experience in a medical office or related customer service role.
  • Preferred experience with Microsoft Office applications, including Word, Excel, and Outlook.
  • Strong background in customer service may be considered in lieu of medical office or related experience.
Preferred Qualifications
  • Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding.
  • Knowledge of insurance process and regulations.
  • Ability to manage conflict effectively and professionally.
  • Excellent time management skills, with an emphasis on meeting time-sensitive deadlines.
  • Good customer service skills and good interpersonal skills.
Working Conditions

This position requires sedentary work and the ability to lift up to 10 pounds occasionally. The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.

About PeaceHealth

PeaceHealth is committed to the overall well-being of our caregivers, providing a comprehensive total rewards package that includes full medical/dental/vision coverage, 403b retirement plan employer base and matching contributions, paid time off, employer-paid life and disability insurance, tuition and continuing education reimbursement, wellness benefits, and expanded EAP and mental health program.



  • Springfield, United States Medix Full time

    Title: Patient Access Representative / Medical Front Desk (Entry Level) Location: Springfield, Missouri 65804 Schedule Options: Full-time or Part-time Choice between Day or Overnight shifts Compensation: 15/hr + weekly pay + benefits Overview: Exciting opportunity to join a large healthcare organization as a Patient Access Representative! This...


  • Springfield, Massachusetts, United States Trinity Health Full time

    {"title": "Patient Access Representative", "description": "Job SummaryWe are seeking a skilled Patient Access Representative to join our team at Mercy Medical Center. As a key member of our healthcare team, you will be responsible for ensuring that patients receive high-quality care by accurately registering and admitting patients to our facility.Key...


  • Springfield, Massachusetts, United States Trinity Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admission process for our patients.Key ResponsibilitiesVerify patient insurance requirements and obtain necessary...


  • Springfield, United States Medix Full time

    Job DescriptionJob DescriptionTitle: Patient Access Representative / Medical Front Desk (Entry Level) Location: Springfield, Missouri 65804Schedule Options: Full-time or Part-time Choice between Day or Overnight shifts Compensation: 15/hr + weekly pay + benefits Overview: Exciting opportunity to join a large healthcare organization as a Patient Access...


  • Springfield, Massachusetts, United States Trinity Health Full time

    Job SummaryWe are seeking a skilled Patient Access Representative to join our team at Mercy Medical Center. As a key member of our healthcare team, you will be responsible for ensuring seamless patient registration and admission processes.Key ResponsibilitiesVerify patient insurance requirements and obtain necessary informationCollect upfront payments and...


  • Springfield, Illinois, United States Springfield Clinic Full time

    The Patient Access Representative at Springfield Clinic is responsible for managing patient access services through handling incoming calls, assisting clinic customers, and improving clinic-wide communications.Key Responsibilities:Answer incoming telephone calls, identify caller needs, and direct calls to appropriate departmentsDemonstrate in-depth knowledge...


  • Springfield, Massachusetts, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Mercy Medical Center. As a key member of our healthcare team, you will be responsible for ensuring seamless patient registration and admission processes.Key ResponsibilitiesVerify patient insurance requirements and ensure accurate demographic and financial...


  • Springfield, Massachusetts, United States Trinity Health Full time

    Job SummaryThe Patient Access Representative is a vital member of the Trinity Health team, responsible for ensuring seamless patient registration and admission processes in the Emergency Department. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesVerify...


  • Springfield, Massachusetts, United States Trinity Health Corporation Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Trinity Health Corporation. As a key member of our healthcare team, you will be responsible for ensuring seamless patient registration and admission processes in our Emergency Department.Key ResponsibilitiesVerify insurance requirements and ensure accurate...


  • Springfield, Massachusetts, United States Trinity Health Full time

    Job SummaryThe Patient Access Representative is a vital member of our healthcare team, responsible for ensuring seamless patient registration and admission processes. This role requires strong communication and interpersonal skills, as well as attention to detail and accuracy in data entry.Key ResponsibilitiesVerify patient insurance requirements and collect...


  • Springfield, United States Trinity Health Full time

    The Patient Access Representative is responsible for pre-registration, registration and admission functions for the Endoscopy Dept. and Emergency Department at Mercy Medical Center. What you will do. Verify insurance requirements; obtain and understa Patient Access, Representative, Patient, Hospital, Healthcare, Medical


  • Springfield, Illinois, United States PeaceHealth Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at PeaceHealth Sacred Heart Medical Center at Riverbend in Springfield, Oregon. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our emergency department by coordinating patient access and registration processes.Key...


  • Springfield, Illinois, United States PeaceHealth Full time

    Job SummaryWe are seeking a skilled Patient Access Representative to join our team at PeaceHealth Sacred Heart Medical Center at Riverbend in Springfield, Oregon. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our emergency department services.Key ResponsibilitiesPre-register and register patients...


  • Springfield, Wisconsin, United States Parkview North Hospital Full time

    Job SummaryAs a Patient Access Services Representative at Parkview North Hospital, you will play a vital role in delivering exceptional patient care services. Under the direction of a licensed Nurse, you will work with respect for human dignity to provide high-quality, basic patient care services that meet the unique needs of our patients and visitors.Key...


  • Springfield, United States Mercy Full time

    Overview: Were a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...


  • Springfield, United States Trinity Health Full time

    The Patient Access Representative is responsible for pre-registration, registration and admission functions for Emergency Department at Mercy Medical Center. What you will do. Verify insurance requirements; obtain and understand insurance benefits. R Patient Access, Representative, Patient, Hospital, Healthcare, Medical


  • Springfield, Illinois, United States Medix Full time

    Job Title: Patient Access RepresentativeWe are seeking a detail-oriented and organized Patient Access Representative to join our team at Medix. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.Key Responsibilities:Work closely with patients and families to...


  • Springfield, Illinois, United States Springfield Clinic Full time

    Job Title: Patient Access Specialist - Telecom**Job Summary**Springfield Clinic is seeking a highly skilled and detail-oriented Patient Access Specialist - Telecom to facilitate patient access services by managing incoming calls, assisting clinic customers at first point of contact, and streamlining clinic-wide communications.Key Responsibilities**Answer...


  • Springfield, United States Trinity Health Full time

    Employment Type: Full timeShift: Day Shift Description: Position Purpose: Mercy Medical Center is looking for a Patient Access Rep to join our Ultrasound Team. The Patient Access Rep is responsible for providing exceptional customer service and care to all patients and clients. What you will do: Greeting patients and administering check- in and registration...


  • Springfield, United States PeaceHealth Full time

    {"title": "Patient Access Representative - Clinical Float Pool", "subtitle": "Join our team of dedicated professionals at PeaceHealth", "content": "We are seeking a highly skilled Patient Access Representative to join our Clinical Float Pool team at PeaceHealth. As a key member of our team, you will play a vital role in coordinating patient access and...