Corporate Air Travel Coordinator

6 days ago


Minnetonka, Minnesota, United States One10 Marketing Full time
Job Description

We are seeking a highly skilled Corporate Air Travel Coordinator to join our team at One10 Marketing. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and attendees by managing air travel arrangements for meetings and events.

In this role, you will act as the primary point of contact for all air-related matters, including answering phone calls and responding to email messages from program travelers. You will also be responsible for booking and issuing airline tickets, both domestic and international, as well as advising on credit card information for personal travel by attendees.

To succeed in this role, you will need to have a strong understanding of Cvent and Apollo GDS systems, including Profiles, Scripts, Galileo Groups, and Queue maintenance. You will also need to possess excellent customer service skills, with the ability to handle multiple tasks and work under pressure.

Responsibilities
  • Act as Air Lead on assigned programs, providing exceptional customer service to program travelers
  • Book and issue airline tickets, both domestic and international
  • Advise on credit card information for personal travel by attendees
  • Manage all pre-trip mailing documents related to air travel
  • Create custom reports, including arrival/departure manifests and analysis
  • Perform other duties as needed
Requirements
  • 4-year degree and/or minimum 3 years' experience in travel agency preferred
  • Apollo Global Distribution System (GDS) knowledge required
  • Preferred knowledge of Cvent Registration System
  • Excellent customer service skills and written communication skills
  • Ability to handle multiple tasks and work under pressure
Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, based on experience. Our benefits package includes health insurance, retirement plan, and paid time off. We also offer professional development opportunities and a collaborative work environment.



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