Restaurant Operations Manager
10 hours ago
Jamba Juice is seeking a highly skilled and experienced General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, driving sales growth, and maintaining a positive work environment.
Key Responsibilities- Model and create an environment where guests are always right, ensuring a positive guest service experience.
- Respond promptly and professionally to guest concerns.
- Hire and develop high-quality team members who demonstrate exceptional guest satisfaction skills.
- Train and empower employees to deliver total guest satisfaction.
- Evaluate employee performance and provide regular feedback to ensure high levels of guest satisfaction.
- Continuously improve employee skills, knowledge, and morale.
- Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local restaurant marketing.
- Utilize labor effectively to meet budget and drive sales growth.
- Responsible for financial results and executes company-wide marketing programs.
- Enforce all labor laws and uphold company food safety, food handling, and sanitation requirements.
We are seeking a highly motivated and experienced individual with:
- 3-5 years of management experience, preferably in the restaurant industry.
- High school diploma or equivalent.
- Basic knowledge of computers and financial/analytical aptitude.
- Excellent communication and problem-solving skills.
- Ability to work long hours, stand for long periods, and lift up to 50-75 pounds.
Jamba Juice offers a competitive salary, benefits package, and opportunities for professional growth and development.
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