Verizon Customer Service Representative

2 days ago


Minneapolis, Minnesota, United States Paradox Marketing Full time
Unlock Your Potential as a Verizon Customer Service Representative

At Paradox Marketing, we're on a mission to revolutionize the way our clients connect with their customers. As a Verizon Customer Service Representative, you'll play a vital role in helping us achieve this goal.

Key Responsibilities:
  • Customer Engagement: Develop strong relationships with customers, providing expert product knowledge and tailored solutions to meet their needs.
  • Market Research: Conduct research to identify new opportunities and engage with existing customers to drive sales growth.
  • Product Education: Communicate the features and benefits of Verizon products and services, addressing customer inquiries and concerns.
  • Objection Handling: Effectively overcome objections and provide prompt, professional responses to customer inquiries.
  • Team Collaboration: Participate in regular product training sessions with colleagues and upper-level management to stay up-to-date on industry developments.
Requirements:
  • Education: High School Diploma or equivalent required.
  • Experience: 1-2 years of customer service or sales experience preferred.
  • Skills: Excellent communication skills, tenacity, and a driven mindset.

We're looking for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you're a team player with a strong work ethic and a desire to grow and learn, we want to hear from you



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