Verizon Customer Service Representative
4 days ago
Paradox Marketing is a leading consulting firm specializing in telecommunications-based sales and marketing strategies. Our mission is to help our clients maximize their profitability and increase brand exposure through innovative revenue capabilities.
We are seeking a highly motivated and self-driven Customer Service Representative to join our team. As a key member of our sales and marketing team, you will be responsible for executing our marketing and sales directives, building quality relationships with new and existing clients, and contributing to the growth of our sales pipeline.
Key Responsibilities:
- Provide exceptional customer service and support to clients, ensuring a positive experience and building trust in our brand.
- Develop and maintain in-depth knowledge of our products and services, enabling you to effectively communicate their features and benefits to clients.
- Research and identify new business opportunities, engaging with potential clients to build relationships and drive sales growth.
- Collaborate with cross-functional teams to develop and implement sales and marketing strategies, ensuring alignment with company goals.
- Stay up-to-date with industry trends and competitor activity, providing insights and recommendations to inform business decisions.
Requirements:
- A high school diploma or equivalent is required.
- 1-2 years of experience in a customer service or sales role is highly recommended.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- A strong work ethic, with a focus on delivering results and driving sales growth.
- A positive and professional demeanor, with a commitment to upholding the values and standards of Paradox Marketing.
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