Overnight Client Care Specialist

1 week ago

Dallas, Texas, United States Burning Tree Programs Full time

Position Overview:

The Overnight Client Care Specialist is responsible for delivering essential support and safety measures for clients during nighttime hours. This role is crucial in ensuring the well-being of clients and adherence to facility protocols.

Key Responsibilities:

General Duties:

1. Uphold professional boundaries with clients and colleagues.

2. Monitor for common side effects and interactions of prescribed medications.

3. Intervene to prevent any harmful or aggressive behavior from clients.

4. Ensure compliance with facility guidelines.

5. Conduct regular inspections of the premises, including client living areas and administrative offices.

6. Maintain accurate documentation of client activities throughout the shift.

7. Measure and record client blood pressure.

8. Engage in the Quality Management process.

9. Execute additional tasks as directed by the Operations Manager.

Daily/Weekly Duties:

1. Observe and document all client activities consistently.

2. Apply effective behavior management techniques to ensure safety.

3. Enforce adherence to organizational guidelines both on and off the premises.

4. Monitor client behavior during off-site activities.

5. Document observations and incidents in the communication log.

6. Manage the receipt and distribution of client medications.

7. Supervise self-administration of medications by clients.

8. Recognize and respond to side effects and medication interactions appropriately.

9. Notify the Operations Assistant of any medication-related concerns.

10. Report medication errors to the Operations Manager.

11. Conduct nightly medication inventory.

12. Collect specimens for drug and alcohol testing as required.

13. Track incoming and outgoing mail.

14. Oversee the distribution of client correspondence.

15. Ensure the preparation of nightly meals meets safety standards.

16. Maintain cleanliness and safety of living quarters and facilities.

17. Perform security checks of the premises and client areas.

18. Ensure all unattended areas are secured and locked.

19. Report any unusual occurrences or safety concerns to the Operations Manager or Program Director.

20. Assist with client appointments and transportation logistics.

21. Provide transportation for clients to scheduled meetings and outings.

22. Welcome new clients from transportation facilities.

23. Follow the nightly cleaning schedule diligently.

24. Undertake other responsibilities as assigned by management.

Physical Requirements:

The physical demands of this position require the ability to perform essential functions effectively. Reasonable accommodations may be made for individuals with disabilities.

While fulfilling the duties of this role, the employee may need to stand, walk, sit, use hands for various tasks, reach, climb stairs, and occasionally lift up to 25 pounds. Vision requirements include close, distance, and peripheral vision, as well as depth perception.

Work Environment:

The work environment may involve exposure to various conditions, including traveling by automobile and dealing with changing weather. Employees may encounter clients with infectious diseases and may face challenging situations involving psychiatric clients. The noise level is typically moderate.

Qualifications:

1. High School Diploma or equivalent.

2. Valid Texas Driver's License with a satisfactory driving record.

3. Experience in a healthcare or rehabilitation setting is preferred.

4. CPR certification is a plus.

5. Flexibility to work a night shift (10 pm - 8 am).

6. Understanding of substance abuse treatment principles.

7. Familiarity with 12-Step recovery programs.

8. Proficient reading, writing, and communication skills.

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