US Quality Assurance Specialist
2 weeks ago
Braskem is seeking a highly skilled US Quality Engineer to join our team. As a key member of our Global Quality department, you will be responsible for coordinating the entire client complaint process and ensuring timely and effective resolution of customer issues.
Key Responsibilities- Manage client complaints from receipt to conclusion, including warehouse/logistics, product quality, and commercial complaints.
- Collaborate with research, application, and process technology engineers to investigate and propose solutions to internal quality issues and external customer quality issues.
- Track the cost of non-quality in the client complaints process and identify opportunities for improvement.
- Organize and facilitate client audits in our plants and ensure corrective action plan management.
- Facilitate information gathering in response to client requests, including questionnaires and supplier quality manuals/quality agreements.
- Provide input for the improvement of Intelius processes and participate in projects as assigned by regional coordinators.
- Identify and lead Quality Improvement opportunities and projects.
- Minimum of a Bachelor of Science in Engineering with at least 10 years of work experience.
- Trained as an ISO 9001:2015 Internal Auditor.
- Knowledge of polypropylene, including additives, product characteristics, and product testing.
- Six Sigma/Lean Project implementation experience.
- Sound mathematical/statistical and technical skills.
- Good investigation (root cause analysis) and problem-solving skills with excellent attention to detail.
- Ability to think logically and methodically.
- Good interpersonal and organizational skills.
- Excellent verbal and written communication skills.
- Decision-making ability coupled with the ability to work independently and proactively.
At Braskem, we offer a comprehensive benefits package, including medical, dental, and vision benefits, retirement benefits, maternity and paternity leave, life insurance, short- and long-term disability insurance, and a wide range of voluntary benefits.
Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
Candidates must be currently eligible to work in the United States without the need for any type of sponsorship now or in the future.
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