Imaging Services Representative

6 days ago


Toms River, New Jersey, United States Community Medical Center Full time

Job Overview:

As a key member of the Community Medical Center team, the Radiology Scheduling Coordinator plays a vital role in ensuring the smooth operation of imaging procedures. This dynamic individual will be responsible for scheduling appointments, managing patient flow, and providing exceptional customer service to physicians, patients, and staff.

Key Responsibilities:

  • Coordinate scheduling of imaging procedures, including telephone interactions with physicians, patients, and staff.
  • Communicate effectively with patients and physicians to schedule radiology exams, ensuring accurate and timely scheduling.
  • Process admitting documentation, including importing CDs of patients' prior exams and image management tracking.
  • Provide exceptional customer service, responding to patient inquiries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the healthcare team to ensure seamless patient care and efficient department operations.

Requirements:

  • High School Diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in computer software and systems, including scheduling and patient management systems.
  • Ability to work independently and as part of a team, with a strong focus on customer service and patient satisfaction.
  • Flexibility to work varied shifts, including holidays and weekends, as needed.

Preferred Qualifications:

  • Medical terminology and radiology experience preferred.

Working Conditions:

  • Work in a fast-paced, dynamic environment with frequent interruptions.
  • May be required to work in various department locations within the hospital.

Community Medical Center is an Equal Opportunity Employer.



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