Laser Tag Operations Manager

7 days ago


Wake Forest, North Carolina, United States Battle House Laser Tag Full time
Job Opportunity

Battle House Laser Tag in Wake Forest, NC, is seeking a dynamic and customer-focused individual to fill the role of Director of Fun (Assistant Manager). This exciting opportunity is perfect for someone who thrives in a high-energy environment and is passionate about delivering exceptional guest experiences.

As an Assistant Manager, you will be responsible for overseeing daily operations, mentoring staff, and ensuring the smooth execution of laser tag missions. Your strong communication skills and ability to manage large groups will be essential in maintaining a clean and well-maintained facility for our guests.

Key Responsibilities:

  • Manage daily operations of the laser tag arena, ensuring a seamless experience for guests
  • Supervise and train staff members on customer service and safety protocols
  • Monitor inventory levels and place orders as needed to maintain a high level of service
  • Assist in scheduling and coordinating special events and birthday parties, providing exceptional customer service
  • Ensure the facility is clean and well-maintained, adhering to high standards of quality

Requirements:

  • Public speaking skills to effectively communicate with staff and guests
  • Customer service skills to deliver exceptional guest experiences
  • Teamwork and collaboration skills to work effectively with staff members
  • Strong people skills to build positive relationships with guests and staff
  • Ability to communicate effectively and manage large groups
  • Dependability and a commitment to maintaining a high level of service

About Battle House Laser Tag:

We are a dedicated team built around excellence for our customers and staff members. We offer a competitive hourly rate of $13 - $17, depending on your management experience. This is a part-time or full-time position based on your schedule, with a requirement to work every Saturday, along with nights and weekends.



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