Public Safety Officer II
2 days ago
Transform Lives with a Career in Public Safety
Job Title: Public Safety Officer II - Armed
Location: Trinity Hospital, Chicago, IL
Full-Time, 2nd Shift
Hours: 2pm-10:30pm
About the Role
- As a Public Safety Officer II - Armed, you will provide security services with professionalism, fairness, and compassion, ensuring the safety and security of patients, visitors, and team members.
- You will be responsible for conducting routine patrols, identifying vulnerabilities, and enforcing safety and security rules and regulations.
- Additionally, you will assist team members, patients, and visitors by providing information, directions, and physical help, and ensure traffic control and monitor conduct of visitors on premises.
- You will also respond to service calls, such as combative or threatening patients or visitors and team member incidents, and serve as a primary resource for de-escalation.
- Furthermore, you will investigate incidents, complete timely and accurate reports, and address and escalate complaints to the appropriate leader.
- You will also perform liaison rounding duties, deliver security awareness education, and liaise with state and local law enforcement and first responder agencies.
- As a Public Safety Officer II - Armed, you will be required to maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), and other department-issued equipment and requirements.
Requirements
- Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.
- A valid driver's license issued by the Division of Motor Vehicle.
- Firearm Owners Identification (FOID) Card issued by the Illinois State Police, OR Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
- Must meet State of IL Department of Financial and Professional Regulation licensing requirements and able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire.
- Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.
Education and Experience
- High School Diploma or GED.
- 4 years of experience in a security or public safety role that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property, or completion of 30 credit hours in a Criminal Justice, Police Science, or similar course of study from an accredited college or university and 3 years' work experience with 1 year of experience in a security/safety role.
Knowledge, Skills, and Abilities
- Illinois team members must have completed State of Illinois 40-hour armed course with semi-automatic pistol endorsement.
- Willingness to carry a department authorized firearm while on duty.
- Required annually to achieve a passing score of 70% or greater on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, un-assisted.
- Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons.
- Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
- Demonstrated ability in verbal and written communications.
- Ability to use a computer to document work such as Microsoft Word, Excel, navigating a web page, and database entry.
- Ability to defend self and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to detain a non-cooperative person who is committing a criminal act or fleeing and possess the ability to physically restrain a person against their will.
- Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.
- Ability to communicate via radio and telephone with clear diction without impediments.
- Must have the ability to interact appropriately with all team members, patients and visitors, especially under difficult circumstances.
Physical Requirements and Working Conditions
- Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force. Must possess the hand strength, dexterity, and ability to safely operate a firearm.
- Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.
- May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary.
- Operates all equipment necessary to perform the job.
- Frequent exposure to aggressive behavior and emotionally charged situations.
- Must be able to handle personal stress and possible violence.
- Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.
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