Assistant Manager
2 days ago
**Job Title:** Assistant Manager
**Job Summary:** We are seeking a highly skilled and experienced Assistant Manager to join our team at Hoffman Car Wash. As a vital member of our management team, you will be responsible for employee relations, day-to-day operational management of equipment and staff, resolving customer complaints, and ensuring that all company policies and safety procedures are implemented and followed properly.
**Key Responsibilities:**
- Manage and supervise staff to ensure excellent customer service and efficient operations
- Resolve customer complaints and concerns in a professional and timely manner
- Implement and maintain company policies and safety procedures
- Conduct regular inventory and stock checks to ensure accurate records
- Develop and implement strategies to improve customer satisfaction and loyalty
**Requirements:**
- Minimum of 2 years of management experience in a car wash, retail, or customer service industry
- High School diploma required; Bachelor's degree or college credit preferred
- Valid NY State driver's license
- Ability to lift or move up to 50 pounds
- Ability to work in all weather conditions
**Benefits:**
- Competitive salary with bonus
- Health, dental, and vision insurance after 60 days
- Short-term and long-term disability and life insurance after 60 days
- 401(k) with 5% company match
- Paid time off
- Free car washes and discounts on Jiffy Lube and detailing services
**Equal Opportunity Employer:** Hoffman Car Wash is an equal opportunity employer and provides employment opportunities to all employees and applicants without regard to race, color, religion, sex (including gender identity, pregnancy, sexual orientation), national/ethnic origin, age, marital status, familial status, disability, military status, predisposing genetic characteristics, being a victim of domestic violence, or any other status protected under state, federal, or local law.
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