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Sales Team Lead
2 months ago
About The Good Feet Store of Fayetteville
We are a leading arch support company seeking a highly motivated and results-driven Sales Assistant Manager to join our team. As a Sales Assistant Manager, you will play a critical role in delivering exceptional customer service and driving sales growth.
Key Responsibilities:
- Address customer inquiries with expert product knowledge and provide personalized solutions.
- Deliver consistent and exceptional customer service, ensuring a positive shopping experience for all customers.
- Engage with customers throughout the product fitting process, building rapport and trust.
- Politely and professionally resolve guest issues, demonstrating a commitment to customer satisfaction.
- Follow-up on all sales made to customers, ensuring a seamless sales process.
- Process customer returns and exchanges, maintaining a high level of customer satisfaction.
- Make sales and set up appointments over the phone, utilizing effective communication skills.
- Achieve company sales productivity standards, driving sales growth and revenue.
- Able to promote new company programs and offerings, staying up-to-date on product knowledge.
- Restock merchandise, maintaining a well-stocked and organized store environment.
Requirements:
- High school diploma or equivalent is required, with some college preferred.
- Minimum of 2 years with commission-based sales/retail experience, demonstrating a track record of success.
- Experience with one-on-one sales presentations, showcasing effective communication skills.
- Weekends may be required, with a flexible schedule to meet business needs.
- Great communication and interpersonal skills, with the ability to work effectively in a team environment.
- Competitive and self-motivated, with a strong desire to succeed in a sales role.
- Ability to perform physical tasks such as lifting up to 25 lbs, bending, squatting, and climbing.
Benefits:
- Competitive hourly wage and bonus potential, recognizing individual and team achievements.
- Paid comprehensive product sales training, ensuring a high level of product knowledge.
- Flexible schedule, allowing for work-life balance and personal time.
- Advancement opportunities, with a clear path for career growth and development.
- A professional and fun work environment, fostering a positive and supportive team culture.