FDC Operations Analyst II

1 week ago


Tallahassee, Florida, United States State of Florida Full time

Position Overview:

The State of Florida is seeking a dedicated FDC Operations Analyst II for the Central Office within the Office of Health Services. This role is pivotal in ensuring the effective management of inmate health care inquiries and grievances.

Key Responsibilities:

  • Assist in the investigation and resolution of inmate health care grievance appeals as outlined in Rule 33-103, Florida Administrative Code.
  • Support the preparation and submission of Conditional Medical Release Requests to the Florida Commission on Offender Review.
  • Act as the primary analyst for general inquiries and complaints related to inmate health care.
  • Manage telephone inquiries regarding individual inmate health care from various stakeholders.
  • Conduct research and analysis on health care service issues for inmates with impairments and disabilities.
  • Prepare and maintain comprehensive reports on unit activities.

Essential Knowledge, Skills, and Abilities:

  • Effective communication skills.
  • Ability to foster and maintain positive working relationships.
  • Understanding of data collection and analysis methodologies.
  • Familiarity with basic management principles and practices.
  • Capability to organize data logically for reporting purposes.
  • Proficient in conducting fact-finding research.
  • Strong problem-solving skills.
  • Ability to comprehend and apply relevant rules, regulations, and policies.
  • Capacity to work independently.

Qualifications:

  • A high school diploma is required.

Demonstrated knowledge, skills, and abilities should be evident through application materials, educational background, work experience, and interviews.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, committed to a drug-free workplace and compliance with the Americans with Disabilities Act.



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