Bathroom Installation Specialist

6 days ago

Saint Paul, Minnesota, United States KOHLER Full time
About the Role

We are seeking a skilled Bathroom Installation Specialist to join our team at KOHLER. As a key member of our Walk-in-Bath and Showers team, you will be responsible for installing KOHLER brand products that exceed industry standards and customer expectations.

Key Responsibilities
  • Ensure accurate suitability of proposed work area prior to demolition or start of work.
  • Identify visible defects that will/could prevent achieving KOHLER's expected installation standards.
  • Confirm details of proposed installation with customer prior to start using confirmation form used by production at job check verification.
  • Explain installation process in simple terms to establish trust and confidence with customer.
  • Supervise assigned apprentice and monitor their work performance throughout installation.
  • Maintain a clean and professional work area, including outside customers home and the work vehicle, during the workday.
  • Upon completion of installation, review how to use the product, including maintenance. Provide KOHLER cleaning products and explain proper use of them.
  • Upon completion and customers' acceptance of work performed obtain final payment in manner detailed in your installation package and acquire signatures on provided completion paperwork.
  • Responsible for timely reporting and updates in Customer Relationship Management (CRM) system as directed by the Supervisor.
  • Responsible for providing the consumer the following service & materials as part of the installation process:
    • Review warranty information
    • Show the consumer how to use the product
    • Sign off to the close of the permit
    • Collect final payment
    • Provide leave behind materials for all the above
Requirements
  • High School graduate or equivalent preferred.
  • One-year minimum of bathroom remodeling or installation experience, with experience in bathroom installation preferred.
  • Attention to detail and the ability to follow specific instructions is a must.
  • The ability to lift to 100lbs and stand for long periods is required.
  • May be required to reach over shoulder height and head height and crawling and crouching positionally.
  • Ability to operate company vehicle preferred.
  • A satisfactory MVR will be required to operate the company vehicle.
  • Travel Approximately 25% Overnight (This will vary depending on job site locations)
Why Choose KOHLER?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation.

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