Office Manager

4 weeks ago


Enfield, Connecticut, United States Chris Wilder - State Farm Agent Full time
Job OverviewAs a key member of the Chris Wilder - State Farm Agent team, the Office Manager plays a vital role in ensuring the smooth operation of our agency. This dynamic professional will be responsible for implementing and supporting office policies, fostering customer relationships, and providing exceptional customer service. If you are a highly organized and detail-oriented individual with a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Establish and maintain strong relationships with customers, responding to their inquiries and concerns in a timely and professional manner.
  • Provide personalized customer service, ensuring that customers receive accurate and friendly support with their insurance needs.
  • Collaborate with the team to develop and implement effective strategies for customer engagement and retention.
  • Ensure the office is well-maintained, equipped, and organized to meet the needs of our customers and team members.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
  • Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Experience in customer service, preferably in an insurance or financial services environment.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional results and exceeding customer expectations.
  • Ability to obtain Property and Casualty License and Life and Health License.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance and paid time off.
  • Opportunities for growth and advancement within the agency.


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