Customer Service Representative

3 days ago


California, Maryland, United States Batteries Plus - Mason Archer Corporation Full time
Job Title: Customer Service / Sales Associate / Device Repair Technician

Batteries Plus Bulbs, a leading provider of battery and light bulb solutions, is seeking a highly motivated and customer-focused individual to join our team as a Customer Service / Sales Associate / Device Repair Technician.

About the Role:

We are looking for a skilled and enthusiastic individual to provide exceptional customer service, sales support, and device repair services to our customers. As a Customer Service / Sales Associate / Device Repair Technician, you will be responsible for:

  • Providing top-notch customer service and support to customers
  • Selling products and services associated with Batteries Plus Bulbs
  • Repairing electronic devices, including cell phones, tablets, and other devices
  • Testing, installing, and replacing batteries in vehicles, watches, key fobs, cell phones, and more

Requirements:

  • High school diploma or equivalent
  • Must be at least 18 years old
  • Strong customer service/retail experience
  • Excellent customer service and communication skills
  • Ability to work cooperatively and collaboratively with others
  • Ability to work under time constraints in a fast-paced and rapidly changing environment

What We Offer:

We offer a competitive pay range of $15-$18/hr based on experience, plus a 401k retirement plan. Our ideal candidate will be technically savvy, eager to learn small electronic device repair, and have excellent customer service and sales skills.

About Us:

Batteries Plus Bulbs is a family-operated business with 25 years of experience. We are the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available.

We are passionate about what we do, and we have fun in the process. As sales continue to grow, so do the bonds in our company. We know that our success can only be attributed to the efforts of our hard-working team members, which is why we offer competitive compensation, excellent benefits, and promote from within. There are always opportunities for both personal and professional development. With a business-casual environment, Batteries Plus Bulbs encourages open communication and an enjoyable workplace.

How to Apply:

If you feel that this Customer Service / Sales Associate / Device Repair Technician position would be a great fit for you, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you.



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