Sales Associate in Retail
2 weeks ago
Retail Sales Associate
Employee Type: Regular | Full-Time
Company Overview
Bridgestone Retail Operations (BSRO) is a division of Bridgestone Americas, employing over 22,000 individuals across North America. With more than 2,200 company-owned locations, including Firestone Complete Auto Care, Tires Plus, and Wheel Works, BSRO is a leader in tire and auto service sales, generating over $3 billion annually. We are committed to building a diverse team that reflects the communities we serve, offering competitive compensation, formal training, performance incentives, and comprehensive healthcare packages.
Job Summary
This dynamic role involves engaging with customers both in-person and over the phone to address their needs. Utilize your communication skills to clarify warranty options, coordinate time commitments between technicians and customers, and promote our products and services effectively.
Key Responsibilities
- Enhancing customer satisfaction and loyalty
- Merchandising, advertising, and promoting products and services
- Responding energetically to customer inquiries, both in-store and via phone
- Demonstrating a strong desire to excel in a retail setting
- Exhibiting motivation and enthusiasm in sales
- Assisting with merchandise shipments, tire changes, store displays, and other duties as required to foster customer relationships
Preferred Qualifications
A two-year degree or equivalent experience is preferred.
Qualifications
- High School Diploma or equivalent
- Two years of experience in consumer retail sales
- Ability to communicate effectively with customers regarding sales and complaints to ensure retention and loyalty
- Problem-solving skills related to customer issues
- Valid driver's license and ability to operate both customer and company vehicles
- Completion and maintenance of all required BSRO training courses and modules for this position
Employee Type: Regular | Full-Time
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