Event Coordinator

3 weeks ago


Wake Forest, North Carolina, United States ASM Global Full time
Event Manager Job Description

At ASM Global, we are seeking an experienced Event Manager to join our team. As a key member of our Event Services department, you will be responsible for planning, organizing, and managing events within our facility. This includes coordinating activities with service contractors, guiding clients in preparation of events, and ensuring seamless execution of events.

Key Responsibilities:
  • Supervise staff and oversee all aspects of facility operations related to events
  • Meet with client groups to plan and organize assigned meetings and/or events
  • Coordinate activities with various service contractors for assigned meetings and/or events
  • Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures
  • Keep clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements, and other relevant details
  • Prepare cost estimates and monitor final billing
  • Provide clear, concise, and timely communication of detailed requirements to operational departments
  • Assist in scheduling operational set-ups to provide equipment or service needs
  • Monitor and supervise facility set-up when necessary
  • Assist in training Event Services staff
  • Serve as primary liaison between clients and facility departments
  • Monitor in-house events, maintaining close contact with clients and facility staff to ensure successful events
  • Follow-up on all client requests, concerns, and problems
  • Attend appropriate planning, organization, and other event and facility meetings in support of facility operations
  • Serve as Manager on duty as required

Requirements:
  • Bachelor's degree (B.A.) from four-year college or university
  • Minimum of two years management level experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade, and consumer shows, athletic events, concerts, sales meetings, food and beverage functions, etc. in a Convention Center or Major hotel
  • Excellent verbal and written skills needed
  • Working knowledge of the principles of facility management, services, and equipment for a similar facility
  • Skills and Abilities:
    • Excellent organizational, planning, and interpersonal skills
    • Exceptional written and verbal skills
    • Ability to prioritize multiple projects
    • Demonstrate problem-solving and communication skills
    • Supervisory experience required
    • Professional presentation, appearance, and work ethic

Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
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