Product Support Specialist

9 hours ago


Davenport, Iowa, United States MSC Industrial Direct Full time

About the Job

We are seeking a highly skilled Customer Care Representative to join our team at MSC Industrial Supply. As a key member of our sales team, you will be responsible for building strong relationships with customers, resolving their queries, and ensuring their satisfaction with our products and services.

What We Offer:

  • A competitive salary of $50,000 - $60,000 per year
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • The opportunity to work with a leading distributor of industrial supplies

Your Key Responsibilities:

  • Build strong relationships with customers through effective communication
  • Resolve customer queries and concerns in a timely and professional manner
  • Provide product recommendations and solutions to meet customer needs
  • Process orders accurately and efficiently
  • Collaborate with internal teams to ensure customer satisfaction

Requirements:

  • Degree in Business, Marketing, or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment


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