Product Support Specialist

1 week ago


Davenport, Iowa, United States MSC Industrial Direct Full time

At MSC Industrial Direct, we are seeking a highly motivated Product Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will assist customers with product inquiries and orders, resolve customer issues and complaints, and provide product recommendations and solutions to meet customer needs.

About the Company

MSC Industrial Supply is a leading distributor of industrial products, serving a wide range of industries including manufacturing, construction, and healthcare. We are committed to providing our customers with the highest level of service and support.

Key Responsibilities

The Product Support Specialist will be responsible for:

  • Assisting customers with product inquiries and orders
  • Resolving customer issues and complaints in a professional manner
  • Providing product recommendations and solutions to meet customer needs
  • Collaborating with internal teams to ensure customer satisfaction

The estimated salary for this position is $52,000 per year, based on industry standards and the location of our office.



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