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Hospitality Service Manager

2 months ago


Colorado Springs, Colorado, United States Broadmoor Hotel Full time
Job Summary

We are seeking a highly skilled and experienced Banquets Bartender to join our team at the Broadmoor Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests by mixing and serving a wide range of beverages in a fast-paced and dynamic environment.

Key Responsibilities
  • Prepare and serve cocktails, beers, and wines to guests in a timely and efficient manner
  • Take orders from guests and servers, and execute service duties in accordance with Forbes AAA inspection standards and Broadmoor Standards of Excellence
  • Maintain a clean and organized bar area, including the back bar and service stations
  • Replenish bar snacks and supplies as needed
  • Monitor and maintain knowledge of Colorado liquor laws and regulations
  • Work effectively with other team members to ensure seamless service and high levels of guest satisfaction
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required; at least three months of related experience and/or training preferred
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of the organization
  • Math skills to accurately handle cash and credit transactions
  • Ability to work in a fast-paced environment and adapt to changing situations
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly exposed to wet or humid conditions (non-weather). The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the work environment is usually moderate. The employee will be required to work outdoors in varying weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. The employee must frequently push and/or pull 100+ pounds and lift up to 100 pounds with assistance.