Customer Service Representative

3 days ago

Tampa, Florida, United States ValorVIP Full time
Job Title: Entry-Level Tolling Customer Service

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as an Entry-Level Tolling Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving account discrepancies, and processing payments.

Responsibilities:

  • Assist customers with account resolution, questions, and concerns
  • Process payments utilizing our toll operations back-office systems
  • Manage in-person customer-related inquiries regarding toll activities, complaints, etc.
  • Collaborate with customer service professionals to improve overall customer experience
  • Assist with incoming customer service phone calls to resolve issues
  • Complete end-of-day/shift deposits and balancing reports

Requirements:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Experience with data entry utilizing a computer
  • The ability to read and speak English and Spanish fluently
  • Excellent organizational, written, and oral communication skills
  • Ability to work shifts in accordance with the toll operations hours of operations
  • Non-cash payment processing experience on a computerized system
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • Aptitude for conflict resolution, problem-solving, and negotiation
  • Customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

What We Offer:

  • Competitive starting compensation
  • Regular reviews and raises based on tenure and performance
  • Paid time off and paid holidays
  • Paid training opportunities
  • Regular daily, weekly, and monthly incentives
  • Medical, dental, and vision coverage options
  • Advancement opportunities
  • Fun, engaging work environment
  • Casual dress code

Physical Requirements:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Conditions of Employment:

  • Must be authorized to work in the country where the job is based
  • Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Job offers are contingent on background/security investigation results
  • Must be willing to submit to drug screening
  • Job offers are contingent on drug screening results

About Us:

ValorVIP is a leading provider of business process outsourcing services, and we are committed to delivering exceptional customer experiences. We offer a dynamic and supportive work environment, with opportunities for growth and development.

  • Customer Service Representative

    3 weeks ago

    Tampa, Florida, United States RemX Full time

    Customer Service Representative OpportunityRemX Staffing is seeking a skilled Customer Service Representative to join our team for short-term projects. As a Customer Service Representative, you will be responsible for providing exceptional support to customers through inbound calls, addressing their queries and concerns related to healthcare, health...

  • Customer Service Representative

    3 weeks ago

    Tampa, Florida, United States RemX Full time

    {"title": "Customer Service Representative", "description": "At RemX, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with healthcare questions, medical equipment/prescription questions, and medical...

  • Customer Service Representative

    3 days ago

    Tampa, Florida, United States RemX Full time

    Customer Service Representative OpportunityRemX Staffing is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients by assisting with healthcare questions, medical equipment/prescription questions, and medical meal deliveries.Key...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States RemX Full time

    Customer Service Representative Job Description at RemX RemX is seeking a skilled Customer Service Representative to join our team in a high-volume, call center environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our members over the phone. **Key Responsibilities:** * Provide...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Patron Technology Full time

    {"h1": "Customer Care Representative", "p": "At Patron Technology, we are seeking a highly skilled and dedicated Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our...

  • Customer Service Representative

    1 day ago

    Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product and service information to...

  • Customer Service Representative

    3 weeks ago

    Tampa, Florida, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product and service information to...

  • Customer Service Representative

    2 days ago

    Tampa, Florida, United States Morgan Auto Group Full time

    {"title": "Service Representative", "description": "We are seeking a highly motivated and customer-focused Service Representative to join our team at Morgan Auto Group. As a Service Representative, you will be responsible for handling inbound and outbound calls, setting appointments, and providing exceptional customer service. Responsibilities: * Handle a...

  • Customer Service Representative

    3 days ago

    Tampa, Florida, United States OneTouch Direct Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeOneTouch Direct is a leading provider of contact center solutions, offering a unique opportunity for customer service professionals to excel in a dynamic and supportive environment.This role involves handling inbound customer service calls, providing account support,...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States FastSigns Full time

    Customer Service Representative Job DescriptionFASTSIGNS of Tampa - Carrollwood is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Hillsborough County (Florida) Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hillsborough County (Florida). As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and...

  • Customer Service Representative

    3 weeks ago

    Tampa, Florida, United States Southern Glazer's Wine & Spirits Full time

    Customer Care RepresentativeSouthern Glazer's Wine & Spirits is seeking a skilled Customer Care Representative to join our team.Key Responsibilities:Support customers in resolving issues related to the self-service experienceNavigate customers through the process of submitting an order through the self-service portalHandle calls from the customer service...

  • Customer Service Representative

    2 weeks ago

    Tampa, Florida, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our clients are...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Staff My Agency Full time

    Customer Service RepresentativeStaff My Agency is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance...

  • Customer Service Representative

    6 days ago

    Tampa, Florida, United States Southern Glazer's Wine & Spirits Full time

    Customer Care RepresentativeSouthern Glazer's Wine & Spirits is seeking a skilled Customer Care Representative to join our team.Key Responsibilities:Support customers in resolving issues related to the self-service experience.Navigate customers through the process of submitting an order through the self-service portal.Handle calls from the customer service...

  • Customer Service Representative

    3 weeks ago

    Tampa, Florida, United States Sheltair Aviation Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sheltair Aviation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    4 weeks ago

    Tampa, Florida, United States Chick-fil-A New Tampa at I Full time

    About UsChick-fil-A New Tampa at I is a fast-growing quick-service restaurant seeking friendly, motivated, and customer-oriented individuals to join our team. As a representative of our company, you will play a vital role in creating memorable experiences for our guests.Job SummaryWe are seeking a Customer Service Representative to join our team. As a...

  • Customer Service Representative

    3 weeks ago

    Tampa, Florida, United States eQHealth Solutions Full time

    **Customer Service Representative**At eQHealth Solutions, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our internal and external customers.**Key Responsibilities:**Provide courteous and prompt...

  • Customer Service Representative

    6 days ago

    Tampa, Florida, United States RemX Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RemX. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and meeting performance goals.Job...

  • Customer Service Representative

    6 days ago

    Tampa, Florida, United States Stoner's Pizza Joint Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Stoner's Pizza Joint.Key Responsibilities:Customer Interaction: Greet and welcome customers, take orders, process payments, and handle customer phone calls in a professional and friendly...