Customer Service Representative

3 days ago


Tampa, Florida, United States OneTouch Direct Full time
{"title": "Customer Service Representative", "description": "Customer Service Representative

OneTouch Direct is a leading provider of contact center solutions, offering a unique opportunity for customer service professionals to excel in a dynamic and supportive environment.

This role involves handling inbound customer service calls, providing account support, and processing data with accuracy and efficiency. As a Customer Service Representative, you will be the face of our company, delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities:

  • Provide exceptional customer service through inbound calls, emails, and other communication channels
  • Process customer accounts with accuracy and attention to detail
  • Utilize client and lender databases to execute specific requirements
  • Work efficiently in a high-volume, multi-tasking environment

Requirements:

  • 1-2+ years of customer service experience
  • High school degree or equivalent required
  • Clear background check

Benefits:

  • Competitive hourly pay
  • Full-time hours: 40 hours per week schedule
  • Supportive environment with classroom training and 1-on-1 support
  • Health care plan (medical, dental & vision)
  • Opportunity for professional advancement
", "lang_code": "en"}

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