Customer Service Representative

6 days ago


Tampa, Florida, United States Southern Glazer's Wine & Spirits Full time
Customer Care Representative

Southern Glazer's Wine & Spirits is seeking a skilled Customer Care Representative to join our team.

  • Key Responsibilities:
  • Support customers in resolving issues related to the self-service experience.
  • Navigate customers through the process of submitting an order through the self-service portal.
  • Handle calls from the customer service queue.
  • Answer inquiries regarding customers' accounts.
  • Identify outdated, obsolete, and duplicate documents from customer files.

About the Role:

This is a fantastic opportunity to work with a leading wine and spirits company, providing exceptional customer service and support.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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