Front Desk Supervisor

19 hours ago


Las Vegas, Nevada, United States Sethi Management Full time
Job Title: Front Desk Supervisor

As a Front Desk Supervisor at Sethi Management, you will be responsible for overseeing the front desk operations to ensure efficient and profitable service delivery. This role requires strong leadership and communication skills to train, schedule, and evaluate front office personnel while adhering to brand standards and company policies.

Key Responsibilities:
  • Set the tone and example of guest service and satisfaction for all colleagues
  • Oversee front desk shifts and act as liaison with clerks and General Manager
  • Participate in hiring, managing, and training front desk personnel
  • Implement policies and procedures for front desk operations
  • Check in and check out guests efficiently and accurately
  • Handle guest complaints and problems to exceed guest expectations
  • Monitor and respond to guest comments on brand sites and third-party sites
  • Serve as hotel phone operator and direct calls to proper extensions
  • Keep records of room availability and guest accounts
  • Maintain a balanced cash/billing drawer and handle cash and credit card transactions
Requirements:
  • 1 year previous hotel supervisor experience - Hilton & OnQ experience preferred
  • Good customer service skills and ability to work independently and with others
  • Good communication skills and ability to lift/carry up to 40 lbs.
  • Ability to give and follow verbal and written instructions and attention to detail
  • Ability to multitask and display good initiative
  • Must be able to work flexible schedule, including weekends, and various shifts


  • Las Vegas, Nevada, United States Sethi Management Full time

    Job Title: Front Desk SupervisorAt Sethi Management, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring the efficient and profitable operation of the front desk.Key Responsibilities:Oversee front desk shifts and ensure that all guests are...


  • Las Vegas, Nevada, United States SAHARA Las Vegas Full time

    Key ResponsibilitiesAs a Front Desk Supervisor at SAHARA Las Vegas, you will be responsible for ensuring complete guest satisfaction and providing a successful experience during their stay. This includes check-in and check-out, as well as providing information and services to meet and exceed guest needs and expectations.Key Focus AreasCheck guests in and out...

  • Front Desk Manager

    2 weeks ago


    Las Vegas, Nevada, United States SAHARA Las Vegas Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at SAHARA Las Vegas. As a Front Desk Supervisor, you will be responsible for ensuring complete guest satisfaction and providing a successful experience for our guests during their stay.Key ResponsibilitiesGuest Check-in and Check-out: Check guests in and out of...


  • Las Vegas, Nevada, United States College of Southern Nevada Full time

    Job SummaryThe College of Southern Nevada is seeking a highly motivated and organized individual to serve as a Part-Time Student Government Front Desk Supervisor. This role will provide administrative support to the Student Government and Leadership Development departments, ensuring the smooth operation of the Student Union front desks.Key...


  • Las Vegas, Nevada, United States Highgate Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay. This role requires a strong attention to detail, excellent...


  • Las Vegas, Nevada, United States Wynn Resorts Full time

    Wynn Resorts is seeking a skilled Front Desk Representative to join our team. The ideal candidate will possess excellent customer service skills and be able to work effectively in a fast-paced environment. Key responsibilities include checking in and out guests, monitoring the front desk phone center, revising in-house reservations, and resolving guest...


  • Las Vegas, Nevada, United States Trump Hotel Las Vegas Full time

    Job OverviewPOSITION OBJECTIVE:The Assistant Front Office Supervisor plays a crucial role in overseeing and directing daily operations within the front office, providing essential support to senior management. This position is vital for ensuring that guests receive exceptional service and that any challenges or feedback are promptly addressed. The Assistant...


  • Las Vegas, Nevada, United States Daily Management Inc Full time

    {"h1": "Front Desk Clerk Job Description", "p": "At Daily Management Inc, we are seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our...

  • Front Desk Associate

    3 weeks ago


    Las Vegas, Nevada, United States Hilton Grand Vacations Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hilton Grand Vacations. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and owners, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide exceptional customer...

  • Front Desk Associate

    2 weeks ago


    Las Vegas, Nevada, United States Hilton Grand Vacations Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hilton Grand Vacations. As a Front Desk Clerk, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a positive experience.Key Responsibilities:Provide exceptional customer service to...


  • Las Vegas, Nevada, United States Hilton Grand Vacations Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hilton Grand Vacations. As a Front Desk Clerk, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a positive experience.Key Responsibilities:Check-in and check-out guests,...


  • Las Vegas, Nevada, United States Mindful Support Services Full time

    About the RoleThis is a unique opportunity to join our team as a Front Desk Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and supporting our mental health providers with administrative tasks.Key ResponsibilitiesProvide warm and welcoming atmosphere for clientsManage the...


  • Las Vegas, Nevada, United States Mindful Support Services Full time

    About the RoleThis is a unique opportunity to join our team as a Front Desk Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and supporting our mental health providers with administrative tasks.Key ResponsibilitiesProvide warm and welcoming atmosphere for clientsManage the...


  • Las Vegas, Nevada, United States Somerpointe Resorts Full time

    About the RoleSomerset Resorts is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional guest service and ensuring a seamless registration experience for our guests.Key ResponsibilitiesProvide a superb customer and professional service to...

  • Front Desk Ambassador

    2 weeks ago


    Las Vegas, Nevada, United States Wynn Las Vegas Full time

    Job OverviewThe Guest Service Representative plays a pivotal role in ensuring a seamless and memorable experience for our esteemed guests at Wynn Las Vegas.Key ResponsibilitiesGuest Check-in/Check-out: Efficiently process guest arrivals and departures, ensuring a smooth and welcoming experience.Front Desk Operations: Monitor and manage the front desk phone...


  • Las Vegas, Nevada, United States Highgate Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay. This role requires a strong attention to detail, excellent...


  • Las Vegas, Nevada, United States Westin Las Vegas Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Westin Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Las Vegas, Nevada, United States MGM Resorts International Full time

    Job Title: Front Desk AgentAt MGM Resorts International, we are seeking a skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us.Key Responsibilities:Welcome guests to the property and the MGM...


  • Las Vegas, Nevada, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at Hotel Resource. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key Responsibilities:Guest Services: Provide...


  • Las Vegas, Nevada, United States Horseshoe LV Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Horseshoe LV. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide personalized concierge services to...