Technology Facilitator

6 days ago


Charlotte, North Carolina, United States Catapult Employers Association Full time
About the Role

Catapult Employers Association is seeking a skilled Technology Facilitator to join our team. As a facilitator, you will be responsible for delivering technical learning programs to participants in both in-person and virtual settings.

Key Responsibilities
  • Facilitate Microsoft Applications: Lead public sessions on various Microsoft applications, including Office 2016 and Office 365.
  • Engage Learners: Deliver program content through in-person sessions at Catapult locations, at client sites, and virtually using platforms like Zoom and Teams.
  • Content Expertise: Develop subject matter expertise on the topics you deliver.
  • Collaborate with Sales: Work with the sales team to identify client needs, customize programs, and ensure we meet their goals.
  • Create Course Materials: Develop new course content as needed.
  • Support Participation: Encourage and engage learners during sessions.
  • Manage Challenges: Handle classroom challenges independently and effectively.
  • Use Technology: Be comfortable with presentation tools and technology, including projectors and sound systems.
  • Apply Best Practices: Utilize adult learning principles to enhance classroom experiences.
  • Prepare for Delivery: Bring real-world examples and discussions into your sessions—don't just read from the materials.
  • Facilitate Diverse Groups: Confidently lead sessions ranging from 4 to 30 participants.
Requirements
  • Certification: Microsoft Certified Trainer with expertise in Microsoft Office (2016 and Office 365) preferred but not required.
  • Experience: 3-5 years of facilitating workshops and adult classroom training.
  • Technical Proficiency: Familiarity with current and legacy Windows operating systems.
  • Communication Skills: Excellent written and verbal communication abilities.
  • Interpersonal Skills: Patience, tact, and the ability to work effectively with both technical and non-technical users.
About Catapult Employers Association

Catapult Employers Association is a leading provider of HR and business solutions for employers. We connect employers through peer networks, advocate for them on regulatory matters, and provide valuable insights on salary, benefits, and policies to help attract and retain top talent. Our classes and events support employer organizations' success with leading-edge knowledge and skills delivered by our experienced subject matter experts.



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