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Service Operations Manager

2 months ago

Northampton, Massachusetts, United States Institute of the Motor Industry. limited Full time

Join the Automotive Retail Sector

Working Hours: Monday to Friday, 8:00am - 6:00pm

Company Vehicle Provided

Position: Service Operations Manager

Location: Northampton

Base Salary: Up to £45,000 + Bonus

On-Target Earnings: £60,000

Overview: A prestigious Automotive Main Dealer in the Northampton area is seeking a Service Operations Manager to lead their aftersales operations within a dynamic and well-established dealership.

Key Qualifications:

  • Proven experience as a Service Operations Manager within a franchised dealership
  • Exceptional communication skills with a strong emphasis on customer satisfaction
  • Robust technical knowledge of automotive services
  • A motivational leader who inspires their team towards achieving success

Responsibilities:

  • Overseeing the entire Aftersales Team, including Parts, Service, and Workshop departments
  • Managing recruitment and training initiatives for Service, Parts, and Workshop teams
  • Ensuring that performance targets are consistently met and surpassed
  • Maximizing the profitability of the Aftersales Department

Compensation: The salary for this Service Operations Manager role is £45,000, with a potential OTE of £60,000.

For More Information: If you are interested in learning more about this opportunity, please refer to the relevant job listing.

About Us: The Institute of the Motor Industry is dedicated to connecting talented individuals with leading roles in the automotive sector. We specialize in automotive management positions, ensuring the best fit for both candidates and employers.