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Technical Support Specialist

2 months ago

Littleton, Colorado, United States Saxon Global Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Saxon Global. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.

Key Responsibilities:
  • Provide technical support and troubleshooting for hardware and software issues
  • Install, configure, and maintain computer systems and networks
  • Develop and implement technical solutions to improve system efficiency and performance
  • Collaborate with cross-functional teams to resolve technical issues and improve overall system reliability
Requirements:
  • 5-7 years of combined experience in information security, information technology, and IT Service Management
  • Active Directory, Zebra Thermal Printers, Windows 7 and Windows 10, and TCP/IP knowledge
  • Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
  • Working technical knowledge and experience in information technology, computing systems, network technology, security operations, security technology, and the application of information security concepts
Preferred Qualifications:
  • Systems certifications or relevant IT certifications
  • Previous warehouse environment experience
  • Scissor Lift Certification
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Technical Support Specialist looking for a new challenge, please submit your application.