Shuttle Driver Position

2 weeks ago


Haverhill, Massachusetts, United States Naman Hotels Full time
Job Title: Shuttle Driver

We are seeking a reliable and customer-focused Shuttle Driver to join our team at Hyatt Place Charleston.

Job Summary:

The Shuttle Driver will be responsible for safely transporting hotel guests to and from the airport, as well as providing exceptional customer service.

Key Responsibilities:
  • Drive the hotel's shuttle van safely and efficiently, adhering to all laws and regulations.
  • Assist guests with luggage, which may require heavy lifting.
  • Provide guests with hotel and area information, ensuring a positive experience.
  • Maintain the cleanliness and appearance of the shuttle van and uniform.
  • Monitor and report any maintenance needs for the shuttle van.
  • Ensure a clean and safe environment for guests.
  • Perform deep cleaning of assigned areas and common spaces.
  • Set up and maintain complimentary hotel lobby functions.
  • Deliver service items to guest rooms upon request from the front desk.
  • Report any safety, maintenance, or housekeeping concerns to management.
  • Attend and participate in all mandatory trainings.
  • Be flexible with schedule and assignments.
  • Work effectively under pressure and maintain a positive attitude.
  • Follow proper procedures for lost and found items.
  • Follow guest safety procedures.
  • Follow guest requests, such as do not disturb signs or linen changes.
  • Acknowledge and greet guests in public spaces.
  • Review daily inventory of supplies needed to complete assignments.
Requirements:
  • Valid driver's license with a good driving record.
  • Excellent customer service skills.
  • Ability to work independently and as part of a team.
  • Good communication skills, with the ability to speak, read, and write in English.
  • Ability to give and follow verbal and written instructions.
  • Attention to detail.
  • Ability to frequently lift and carry up to 50 pounds.
  • Ability to occasionally lift and carry up to 50-70 pounds.
  • Ability to multitask.
  • Display good initiative.

This is a great opportunity to join our team and provide exceptional service to our guests.


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