Transportation Services Manager

4 weeks ago


Haverhill, Massachusetts, United States GCT Full time

Job Summary

As a Chauffeur Supervisor at GCT Chauffeured Services, you will be responsible for providing exceptional customer service to our clients while ensuring the smooth operation of our transportation services. This role requires a strong leader who can train, support, and coach our chauffeurs and executive CDL drivers to deliver outstanding results.

Key Responsibilities

  1. Provide training and coaching to new hires and existing staff
  2. Support and oversee the shuttle contract drivers
  3. Handle incident response for fleet issues, accidents, and defects
  4. Monitor productivity and provide constructive feedback
  5. Assist management with event management, fleet issues, and other requests

Requirements

  1. Excellent communication and interpersonal skills
  2. Proven experience as a supervisor or relevant role
  3. Outstanding organizational and leadership skills
  4. Good knowledge of Google Workspace
  5. Ability to safely drive a range of vehicles
  6. Attention to detail
  7. Excellent customer service skills
  8. Geographical knowledge of the Charleston area
  9. Adequate proficiency in English


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